Table of Contents
BEST IELTS Writing General Task 1, 31st November
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You have recently bought a DVD player from an online shop. The web page said that it would play MP3 discs but after taking it home you find out that it will only play CDs and DVDs.
Write an e-mail letter to the store manager. In your e-mail:
– say who you are;
– explain the problem;
– say what action you would like the store to take.
SAMPLE ANSWER
Dear Sir/Madam
My name is JG and I am a new internet customer. On Monday I purchased a DVD player from your online shop with a view to playing MP3 discs, CDs and DVDs only to find that it will not play MP3 discs.
The web page stated that the DVD player was a new model capable of playing MP3 discs but this is clearly not the case. I have tried to play MP3 discs but was unable to do so. The user manual states quite clearly that it will only play CDs and DVDs and not MP3 discs.
I wish to exchange the model for one that will play MP3 discs. I do not wish to spend any more money so the replacement model must not be more expensive. If you do not have a suitable replacement, then please contact me by e-mail so I can return the item for a full refund, including postage and packaging costs. Please let me know your postal address for returns.
I look forward to your early response by e-mail, and I trust that you will update your web page so that it contains the correct information.
Yours faithfully
IELTS Writing General Task 1
