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BEST IELTS General Writing Task 1, 30th August
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You visited post office for sending a packet. There was a long queue and you had to wait long for your turn. Write a letter to Post Master for the same.
In your letter,
– describe what happened
– express your suggestions
– say what expectations you have from the post master
SAMPLE ANSWER
Dear Post Master,
On 25 July 2015, I visited your post office for mailing a packet containing important documents by speed post. The service quality was utterly lousy. My speed post invoice number is MJI569842.
At your post office, there are eight service counters. When I came to post office, I found that they were only for a display. Out of these eight counters, only one counter was operational, leaving a long line of waiters getting piled up as time passed. The post office was not understaffed at all. I could see other officers busy talking on the phone, and gossiping. They had no regard for customers who were toiling for their turn. Your team was in a position to open up a new counter to reduce the wait time for all. But, it seemed that they were enjoying others’ plight.
I request you to have this matter investigated. Those who are responsible for negligence at work must be penalized. At the same time, I suggest that post office must work with all its efficiency and manpower utilization.
I hope to hear from you and my email address is Eric.Bana@xyz.com.
Sincerely yours,
GAVY