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BEST IELTS General Writing Task 1, 22nd March
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
During a family holiday, you had an issue with the behavior of the hotel receptionist.
Write a letter to the manager. In your letter.
– describe the problem with the receptionist
– explain how this affected your holiday
– tell the manager what action you want him/her to take
SAMPLE ANSWER
Dear Sir or Madam,
Recently, I stayed at your renowned hotel, and I became upset because of the rude behaviour of your receptionist when I asked him if he could arrange for someone to change my bed sheet, but he refused to do that. He told me that his shift had finished, and it was not his duty anymore to resolve this issue. I was really surprised by his response.
Due to this interaction with your receptionist, I couldn’t sleep well that night, and this caused me to be extremely tired throughout the next day. Due to this sleepless night, we missed the buffet breakfast at the Pacific Restaurant which I already had paid for before coming to this hotel, and therefore, we all had to eat at another restaurant, and I had to pay for breakfast a second time.
Because I have lost money on account of your receptionist’s behaviour, I expect you to refund the money I paid for the breakfast at the Pacific Restaurant. I have attached my bank account details, and I am expecting the refund as soon as possible. If I don’t hear from you within five working days, I will deal with this problem through my bank.
Yours sincerely,
