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BEST IELTS General Writing Task 1, 19th June
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You are not satisfied with the service offered by your ISP (Internet Service Provider).
Write a letter of complaint.
– say when you subscribed
– describe the problems
– ask for a refund.
SAMPLE ANSWER
Dear……………….,
On February 19, 2013, I subscribed to your company’s Broadband Internet at the ABC Mall. [Subscription Number: 123-456-789]. I am disappointed because the service I have been receiving is unsatisfactory. As mentioned in the ad, I was supposed to get a high speed ADSL connection but until this day, I cannot remember a day when I did not get interruption. I have been trying to contact your customer support representatives to help me regarding this matter, but it seems that my complaint continues to be unresolved and neglected until this day.
To resolve this issue, I ask you to deactivate my subscription and refund the payments I have made for the past two months as this is clearly a breach of the contract I signed with your company.
I will be waiting for a resolution, if I do not hear from you in two weeks; I will be filing a complaint to a higher office.
Sincerely Yours,
