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BEST IELTS General Writing Task 1, 20th June
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item. Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
SAMPLE ANSWER
Dear Sir or Madam
I am writing with regards to a delivery that was made to my home, 22 Halston Ave, Springwood, yesterday at 4 pm. The delivery was of a freestanding lamp, reference number A37489 and the delivery person was Sam.
When Sam arrived yesterday afternoon, I was taking an international call so I asked him to take the lamp through to our sitting room and signed for the item at the door. It was not until later that I went into the sitting room to check on the lamp. This is when I noticed that a glass vase, which had been on the coffee table, was smashed on the floor. It must have been hit by the package containing the lamp.
I would like you to ask Sam about this. It is hard to imagine that he did not notice but he was wearing headphones so may not have heard the crash. Furthermore I would like to be compensated for the $40 that will be required to replace the vase.
I look forward to hearing from you soon.
Yours faithfully
