BEST IELTS General Writing Task 1, 17th December

BEST IELTS General Writing Task 1, 17th December

BEST IELTS General Writing Task 1, 17th December
BEST IELTS General Writing Task 1, 17th December

GENERAL WRITING TASK 1

You ordered two items through internet and you received two different items. Write a letter to the manager:

-Explain about what you ordered

– Ask why the two other items were different

– Ask about how would he solve this problem.

SAMPLE ANSWER

Dear Sir,

Today morning I received my order of the external hard disk and the camera that I had ordered over the internet from your website www.lears.com. I was shocked to see that both the things were very different from what I had ordered.

I ordered an external hard disk of WD Company and I specifically ordered a 500 GB one. What I received was a hard disk of 250 GB and that too of Sony. The second thing I ordered was a Canon Power Shot camera of 12 mega pixels but you sent me a Sony Cyber Shot of 7.2 mega pixels.

I have been a regular customer from your website but such a problem has occurred for the first time. I paid online for the two things I ordered and I printed out the receipts. I fail to understand how this mistake could have been done.

I would like you to either send me the refund or the actual items I purchased. Also please advise how you want me to send these things, which I got, back to you. Hoping for a prompt reply from you regarding this matter!

Yours faithfully

Sapna Kuami

BEST IELTS General Writing Task 1, 17th December

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