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BEST IELTS General Writing Task 1, 24th August
GENERAL WRITING TASK 1
GENERAL WRITING TASK 1
You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book.
– Ask how much longer you will have to wait
– and ask the manager what action he will take over this matter.
SAMPLE ANSWER
Dear Sir,
I am writing to complain about the service that I have received at your bank. Two weeks ago I ordered a cheque book by filling out the appropriate form when I visited the bank but since then I have not received the cheque book and I have received no other correspondence from the bank.
It is quite urgent for me as I have quite a few bills that I need to pay that can only be paid by cheque. Please write to me as soon as possible and let me know how much longer I will have to wait for my cheque book and please explain why I have had to wait so long.
I would also like to know what action you are going to take regarding this bad service. I have been a customer of your bank now for fifteen years and this is the first time I have had to complain. It is very disappointing.
I look forward to hearing from you soon.
Yours sincerely,
Graham Swann
