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BEST IELTS General Writing Task 1, 23rd June
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You recently ordered a small item online but when it arrived it was unusable.
Write a letter to the company that sold you the item:
– give details about the order you made
– explain what was wrong with the item
– tell the company what you want them to do about it
SAMPLE ANSWER
Dear Sir,
I write this letter in reference to a purchase I made through your online store name “The Jessie’s”. You have a fabulous collection of hand-painted ceramic cereal bowls. My daughter adores pink colour so, just about a week ago, I ordered one for her with pink flowers painted on it.
I have received my order yesterday, but to my surprise, the bowl has numerous cracks on its inner side and its paint is also faded in various places. It’s unusable in this condition. However, I have not told my daughter about this mishap, as she will be sorrowful.
I regret to say I was not completely satisfied with my purchase. Therefore, I would appreciate it if you could replace it with a brand new bowl which has vibrant colours and is not cracked from any side. On the other hand, I would like to receive a full refund.
I look forward to hearing from you.
Yours faithfully
Leo
