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BEST IELTS Writing Task 1 General, 28th October
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
Write a letter to a manager of the taxi company to complain about the problem with the taxi service used by you.
– When and where you used the taxi
– Describe a problem you have faced
– What do you expect the manager to do?
SAMPLE ANSWER
Dear Sir,
I am writing this letter to complain about the problem I faced last week because of the taxi I hired from your company ‘Express Travels’.
Last Monday, I traveled from Kochi to Trivandrum with my family. Till Kochi, we went by air as we had a conference to attend there. We booked a taxi for one whole week. We had paid all expenses in advance and our itinerary was planned upto the minute.
We faced a lot of language problems. The driver didn’t know Hindi or English and we did not know any Malayalam. As a result, we could not communicate properly and a lot of time was wasted. We wanted to go boating in Kavaski beach and he took us to some private beach where we had to pay four times more for the boating in the backwaters. On top of that, he kept asking us for money for this and that from time to time. When we booked the taxi, we were told that there were no hidden costs and we had paid everything in advance.
I would suggest you to appoint drivers who can communicate well in English so that tourists don’t face any problems. Secondly, I expect a refund of the two thousand odd rupees I shelled out to the driver.
Hope for a prompt response from you regarding this matter!
