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BEST IELTS Writing Task 1 General, 25th November
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
Write a letter of complaint about late delivery to the website where you ordered an item. Please say
– What item did you order?
– Why and when did you order that item?
– How would you like them to resolve this issue?
SAMPLE ANSWER
Dear Customer Care Manager,
It has been a pathetic experience dealing with your e portal company. I am wondering, how you manage your clients when the services of your organization are so disappointing. I have been at my wit’s end after ordering a game-boy for my cousin, but the parcel is yet to be delivered even after a month of ordering.
I ordered a Gameboy on the 28th of February 2019 for my cousin who had his birthday on 5th March 2019. I was told that the package would be promptly delivered on the 4th or 5th of March. However, when I checked up, it was yet in transit, and to utter dismay, customer care was oblivious of the issue.
This led me to make numerous calls without avail and now even after 31 days, I get the same response that fails to comfort me. I would suggest that you either arrange for delivery of equipment by tomorrow or refund my money.
I hope I do not have to escalate the matter.
Thanking you
Yours Sincerely
