BEST IELTS General Writing Task 1, 19th June

BEST IELTS General Writing Task 1, 19th Jun

IELTS GENERAL WRITING TASK 1

IELTS General Writing Task 1

IELTS GENERAL WRITING TASK 1

You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.

Write a letter to the store manager. In the letter:

– describe the situation

– explain why you are dissatisfied

– Vsay what you want the manager to do

SAMPLE ANSWER

Dear Sir,

Last Monday, I visited your store regarding the corrupted windows on my 2014 HP ultrabook. However, I was highly dissappointed with the service I was provided with.

First of all, the customer care executive who was assigned to fix my system, repeatedly kept asking me to buy another hardware. When I informed him I was just looking to get my current computer fixed, he refused to entertain me and did not even bother answering any questions at all !

IELTS General Writing Task 1

Secondly, the  executive kept talking to another customer while I was clearly the first one in the que. After my repeated complains he decided to look into the problem.

I have been a regular customer and have been coming to your store for the last three years for all my computer related problems. I am aware of the high quality service that your store provides , hence I wanted to notify you, and convey my dissatisfaction with the incidence.

I hope you will instruct the customer care executives to be polite and conduct better training activities to enhance the customer service experience.

Yours sincerely,

Rahul

IELTS General Writing Task 1

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BEST IELTS General Writing Task 1, 19th June
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IELTS General Writing Task 1

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